FAQ's

Jackson Hotel Ballybofey FAQ's

When can I check-in? What time is check out?

Your room is available for check-in from 4pm and check-out time is 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us.

Does Jackson's Hotel accommodate people with disabilities?

All public areas are wheelchair accessible and the lift serves all floors.

Does the hotel allow pets?

We are not a pet friendly hotel.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Jackson's Hotel & Leisure Centre is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms

Does the hotel have internet?

Yes, free Wi-Fi internet is available in public areas and all guest bedrooms